Mail Errors [ Help Index ]

I receive the following error - Error connecting to mail server - Does the domain exist and accept incoming connections?

This is caused by incorrect mailserver information. To work around this, please do the following:

1. Click on the link "External Login" in the login page
2. On the login page that will appear, enter the full address details of the Mailserver that is hosting your email. For example mail.yourdomain.com, pop3.yourdomain.com, mail.ispserver.com, etc. To find the correct mail-server address check your desktop client settings for the hostname or contact your ISP for further details.
3. Input your username and password
4. Click on "Login"

I receive the following error when accessing via Outlook - Relaying not permitted.

To solve this, please do the following:

1. Open Outlook
2. Click on Tools > Accounts
3. Click on "Mail" tab.
4. Choose your account and then choose "Server" tab

Here the server information should be as below:

Incoming: pop.mydomain.com
SMTP: smtp.mydomain.com

Account name: you must type your complete email address here, including the domain

When I login, I receive a similar error - "Can't open file: 'sometable.MYD'"

It is possible that the database on your server is corrupted. If this happens, please contact your Web Administrator and ask that the database be repaired.