Video Mail [ Help index ]

How can I send a Video Mail message?

- You require a Webcam connected to your computer, with either an inbuilt microphone or an external headset to record audio.
- A browser with Flash is required, with Video mail supporting IE, Firefox and Safari
- Broadband access is recommended in order to record video mail message across the network without loss of quality

I cannot see any Video or hear Audio while recording?

- Right click on the Flash video-mail screen , select Settings, then click the microphone tab. Verify you have selected the microphone that is connected to your computer and increase the microphone sensitivity to insure audio is recorded.

- Check your OS audio settings and increase the microphone sensitivity if recording audio is still choppy.
- If you cannot see any Video, use the settings panel below and Click the Webcam icon. From the drop down list select your Webcam that is installed on your computer.

How will recipients see my Video Mail?

- The Video Mail message is embedded in the email as a link, and users can simply click the Video-mail link to view the message in a browser. The remote server streams the video playback via Flash, and supports all modern browsers.
- Optionally if the message is sent to another account using the same Webmail interface, the video is automatically displayed in the email message