# Troubleshooting

Below are listed some commonly found problems. If you can't get TSE3 working then look here. If you don't find the answer, then just ask!

I can't get any output
  When you run `tse3play` do you get any errors? If so then look for a description below.

  If not, do you have your soundcard installed correctly? You can run `tse3play` with the `--verbose` parameter to get some diagnostics about the setup of your soundcard. If no soundcard is listed then try reinstalling it.
  If you do have a soundcard installed and setup properly, is it's volume raised, and have you got your speaker cable in the correct socket?

  Does the soundcard support both MIDI and audio output - the `--verbose` output will tell you which output TSE3 uses by default; trying forcing it to another port with `--force-port`.

I get the message "Opening FM patch file failed"
  You have an FM soundcard and so TSE3 tries to load the FM patches file on your computer to put sounds into your soundcard. The files are commonly found in `/etc/midi`, however on your system the files are not here.
  The files TSE3 is looking for are: `std.o3`, `std.sb`, `drums.o3` and `drums.sb`. If you locate this file, try running `tse3play` with the `--patches-dir` parameter.
I get the message "Opening GUS patch file failed"
  You have a GUS soundcard and so TSE3 tries to load the GUS patches files on your compueter to put sounds into your soundcard. The files are commonly found in `/etc/midi`, however on your system the files are not here.
  The files TSE3 is looking for are `*.pat`, which includes, for example, `acpiano.pat` and `epiano1.pat`. If you locate this file, try running `tse3play` with the `--patches-dir` parameter.