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# The Bank Tutorial: Examples of Simpy Simulation

Authors: | G A Vignaux
Date: | 2008 August

## Introduction

SimPy is used to develop a simple simulation of a bank with a number of tellers. This Python package provides Processes to model active components such as messages, customers, trucks, and planes. It has three classes to model facilities where congestion might occur: Resources for ordinary queues, Levels for the supply of quantities of material, and Stores for collections of individual items. Only examples of Resources are described here.

SimPy also provides Monitors and Tallys to record data like queue lengths and delay times and to calculate simple averages. It uses the standard Python random package to generate random numbers.

SimPy can be obtained from: http://sourceforge.net/projects/simpy. The examples run with SimPy version 1.5 and later. This tutorial is best read with the SimPy Manual or Cheatsheet at your side for reference.

Before attempting to use SimPy you should be familiar with the Python language. In particular you should be able to use classes. Python is free and available for most machine types. You can find out more about it at the Python web site. SimPy is compatible with Python version 2.3 and later.

## A single Customer

In this tutorial we model a simple bank with customers arriving at random. We develop the model step-by-step, starting out simply, and producing a running program at each stage. The programs are available without line numbers and ready to go, in the `bankprograms` directory. Please copy them, run them and improve them - and in the tradition of open-source software suggest your modifications to the SimPy users list.

A simulation should always be developed to answer a specific question; in these models we investigate how changing the number of bank servers or tellers affects the waiting time for customers.

### A Customer arriving at a fixed time

We first model a single customer who arrives at the bank for a visit, looks around at the decor for a time and then leaves. There is no queueing. First we will assume his arrival time and the time he spends in the bank are fixed.

We define a `Customer` class derived from the SimPy `Process` class. We create a `Customer` object, `c` who arrives at the bank at simulation time `5.0` and leaves after a fixed time of `10.0` minutes.

Examine the following listing which is a complete runnable Python script, except for the line numbers. We use comments to divide the script up into sections. This makes for clarity later when the programs get more complicated. Line 1 is a normal Python documentation string; line 2 imports the SimPy simulation code.

The `Customer` class definition, lines 6-12, defines our customer class and has the required generator method (called `visit`) (line 9) having a `yield` statement (line 11)). Such a method is called a Process Execution Method (PEM) in SimPy.

The customer’s `visit` PEM, lines 9-12, models his activities. When he arrives (it will turn out to be a ‘he’ in this model), he will print out the simulation time, `now()`, and his name (line 10). The function `now()` can be used at any time in the simulation to find the current simulation time though it cannot be changed by the programmer. The customer’s name will be set when the customer is created later in the script (line 22).

He then stays in the bank for a fixed simulation time `timeInBank` (line 11). This is achieved by the `yield hold,self,timeInBank` statement. This is the first of the special simulation commands that `SimPy` offers.

After a simulation time of `timeInBank`, the program’s execution returns to the line after the `yield` statement, line 12. The customer then prints out the current simulation time and his name. This completes the declaration of the `Customer` class.

Line 21 calls `initialize()` which sets up the simulation system ready to receive `activate` calls. In line 22, we create a customer, `c`, with name `Klaus`. All SimPy Processes have a `name` attribute. We `activate` `Klaus` in line 23 specifying the object (`c`) to be activated, the call of the action routine (`c.visit(timeInBank = 10.0)`) and that it is to be activated at time 5 (`at = 5.0`). This will activate `Klaus` exactly `5` minutes after the current time, in this case after the start of the simulation at `0.0`. The call of an action routine such as `c.visit` can specify the values of arguments, here the `timeInBank`.

Finally the call of `simulate(until=maxTime)` in line 24 will start the simulation. This will run until the simulation time is `maxTime` unless stopped beforehand either by the `stopSimulation()` command or by running out of events to execute (as will happen here). `maxTime` was set to `100.0` in line 16.

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    """ bank01: The single non-random Customer """
    from SimPy.Simulation import *

    ## Model components -----------------------------

    class Customer(Process):
        """ Customer arrives, looks around and leaves """

        def visit(self,timeInBank):
            print now(),self.name," Here I am"
            yield hold,self,timeInBank
            print now(),self.name," I must leave"

    ## Experiment data ------------------------------

    maxTime = 100.0     # minutes
    timeInBank = 10.0   # mean, minutes

    ## Model/Experiment ------------------------------

    initialize()
    c = Customer(name="Klaus")
    activate(c,c.visit(timeInBank),at=5.0)
    simulate(until=maxTime)

The short trace printed out by the `print` statements shows the result. The program finishes at simulation time `15.0` because there are no further events to be executed. At the end of the `visit` routine, the customer has no more actions and no other objects or customers are active.

    5.0 Klaus  Here I am
    15.0 Klaus  I must leave

### A Customer arriving at random

Now we extend the model to allow our customer to arrive at a random simulated time though we will keep the time in the bank at 10.0, as before.

The change occurs in line 3 of the program and in lines 22, 25, and 26. In line 3 we import from the standard Python `random` module to give us `expovariate` to generate the random time of arrival. We also import the `seed` function to initialize the random number stream to allow control of the random numbers. In line 22 we provide an initial seed of `99999`. An exponential random variate, `t`, is generated in line 25. Note that the Python Random module’s `expovariate` function uses the rate (that is, `1.0/mean`) as the argument. The generated random variate, `t`, is used in Line 26 as the `at` argument to the `activate` call.

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    """ bank05: The single Random Customer """
    from SimPy.Simulation import *
    from random import expovariate, seed

    ## Model components ------------------------

    class Customer(Process):
        """ Customer arrives at a random time,
            looks around  and then leaves """

        def visit(self,timeInBank):
            print now(), self.name," Here I am"
            yield hold,self,timeInBank
            print now(), self.name," I must leave"

    ## Experiment data -------------------------

    maxTime = 100.0    # minutes
    timeInBank = 10.0
    ## Model/Experiment ------------------------------

    seed(99999)
    initialize()
    c = Customer(name = "Klaus")
    t = expovariate(1.0/5.0)
    activate(c,c.visit(timeInBank),at=t)
    simulate(until=maxTime)

The result is shown below. The customer now arrives at time 10.5809. Changing the seed value would change that time.

    10.5809228279 Klaus  Here I am
    20.5809228279 Klaus  I must leave

The display looks pretty untidy. In the next example I will try and make it tidier.

## More Customers

Our simulation does little so far. To consider a simulation with several customers we return to the simple deterministic model and add more `Customers`.

The program is almost as easy as the first example (A Customer arriving at a fixed time). The main change is in lines 22-27 where we create, name, and activate three customers. We also increase the maximum simulation time to `400` (line 16 and referred to in line 29). Observe that we need only one definition of the `Customer` class and create several objects of that class. These will act quite independently in this model.

Each customer stays for a different `timeinbank` so, instead of setting a common value for this we set it for each customer. The customers are started at different times (using `at=`). `Tony's` activation time occurs before `Klaus's`, so `Tony` will arrive first even though his activation statement appears later in the script.

As promised, the print statements have been changed to use Python string formatting (lines 10 and 12). The statements look complicated but the output is much nicer.

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    """ bank02: More Customers """
    from SimPy.Simulation import *

    ## Model components ------------------------

    class Customer(Process):
        """ Customer arrives, looks around and leaves """

        def visit(self,timeInBank=0):
            print "%7.4f %s: Here I am"%(now(),self.name)
            yield hold,self,timeInBank
            print "%7.4f %s: I must leave"%(now(),self.name)

    ## Experiment data -------------------------

    maxTime = 400.0  # minutes

    ## Model/Experiment ------------------------------

    initialize()

    c1 = Customer(name="Klaus")
    activate(c1,c1.visit(timeInBank=10.0),at=5.0)
    c2 = Customer(name="Tony")
    activate(c2,c2.visit(timeInBank=7.0),at=2.0)
    c3 = Customer(name="Evelyn")
    activate(c3,c3.visit(timeInBank=20.0),at=12.0)

    simulate(until=maxTime)

The trace produced by the program is shown below. Again the simulation finishes before the `400.0` specified in the `simulate` call.

     2.0000 Tony: Here I am
     5.0000 Klaus: Here I am
     9.0000 Tony: I must leave
    12.0000 Evelyn: Here I am
    15.0000 Klaus: I must leave
    32.0000 Evelyn: I must leave

### Many Customers

Another change will allow us to have more customers. As it is tedious to give a specially chosen name to each one, we will call them `Customer00, Customer01,...` and use a separate `Source` class to create and activate them. To make things clearer we do not use the random numbers in this model.

The following listing shows the new program. Lines 6-13 define a `Source` class. Its PEM, here called `generate`, is defined in lines 9-13. This PEM has a couple of arguments: the `number` of customers to be generated and the Time Between Arrivals, `TBA`. It consists of a loop that creates a sequence of numbered `Customers` from `0` to `(number-1)`, inclusive. We create a customer and give it a name in line 11. It is then activated at the current simulation time (the final argument of the `activate` statement is missing so that the default value of `now()` is used as the time). We also specify how long the customer is to stay in the bank. To keep it simple, all customers stay exactly `12` minutes. After each new customer is activated, the `Source` holds for a fixed time (`yield hold,self,TBA`) before creating the next one (line 13).

A `Source`, `s`, is created in line 32 and activated at line 33 where the number of customers to be generated is set to `maxNumber = 5` and the interval between customers to `ARRint = 10.0`. Once started at time `0.0` it creates customers at intervals and each customer then operates independently of the others:

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    """ bank03: Many non-random Customers """
    from SimPy.Simulation import *

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers regularly """

        def generate(self,number,TBA):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(timeInBank=12.0))
                yield hold,self,TBA

    class Customer(Process):
        """ Customer arrives, looks around and leaves """

        def visit(self,timeInBank):
            print "%7.4f %s: Here I am"%(now(),self.name)
            yield hold,self,timeInBank
            print "%7.4f %s: I must leave"%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0 # minutes
    ARRint = 10.0   # time between arrivals, minutes

    ## Model/Experiment ------------------------------

    initialize()
    s = Source()
    activate(s,s.generate(number=maxNumber,
                          TBA=ARRint),at=0.0)
    simulate(until=maxTime)

The output is:

     0.0000 Customer00: Here I am
    10.0000 Customer01: Here I am
    12.0000 Customer00: I must leave
    20.0000 Customer02: Here I am
    22.0000 Customer01: I must leave
    30.0000 Customer03: Here I am
    32.0000 Customer02: I must leave
    40.0000 Customer04: Here I am
    42.0000 Customer03: I must leave
    52.0000 Customer04: I must leave

### Many Random Customers

We now extend this model to allow arrivals at random. In simulation this is usually interpreted as meaning that the times between customer arrivals are distributed as exponential random variates. There is little change in our program, we use a `Source` object, as before.

The exponential random variate is generated in line 14 with `meanTBA` as the mean Time Between Arrivals and used in line 15. Note that this parameter is not exactly intuitive. As already mentioned, the Python `expovariate` method uses the rate of arrivals as the parameter not the average interval between them. The exponential delay between two arrivals gives pseudo-random arrivals. In this model the first customer arrives at time `0.0`.

The `seed` method is called to initialize the random number stream in the `model` routine (line 33). It is possible to leave this call out but if we wish to do serious comparisons of systems, we must have control over the random variates and therefore control over the seeds. Then we can run identical models with different seeds or different models with identical seeds. We provide the seeds as control parameters of the run. Here a seed is assigned in line 33 but it is clear it could have been read in or manually entered on an input form.

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    """ bank06: Many Random Customers """
    from SimPy.Simulation import *
    from random import expovariate,seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers at random """

        def generate(self,number,meanTBA):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(timeInBank=12.0))
                t = expovariate(1.0/meanTBA)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, looks round and leaves """

        def visit(self,timeInBank=0):
            print "%7.4f %s: Here I am"%(now(),self.name)
            yield hold,self,timeInBank
            print "%7.4f %s: I must leave"%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0 # minutes
    ARRint = 10.0   # mean arrival interval, minutes

    ## Model/Experiment ------------------------------

    seed(99999)
    initialize()
    s = Source(name='Source')
    activate(s,s.generate(number=maxNumber,
                          meanTBA=ARRint),at=0.0)
    simulate(until=maxTime)

with the following output:

     0.0000 Customer00: Here I am
    12.0000 Customer00: I must leave
    21.1618 Customer01: Here I am
    32.8968 Customer02: Here I am
    33.1618 Customer01: I must leave
    33.3790 Customer03: Here I am
    36.3979 Customer04: Here I am
    44.8968 Customer02: I must leave
    45.3790 Customer03: I must leave
    48.3979 Customer04: I must leave

## A Service counter

So far, the model has been more like an art gallery, the customers entering, looking around, and leaving. Now they are going to require service from the bank clerk. We extend the model to include a service counter which will be modelled as an object of SimPy’s `Resource` class with a single resource unit. The actions of a `Resource` are simple: a customer `requests` a unit of the resource (a clerk). If one is free he gets service (and removes the unit). If there is no free clerk the customer joins the queue (managed by the resource object) until it is their turn to be served. As each customer completes service and `releases` the unit, the clerk can start serving the next in line.

### One Service counter

The service counter is created as a `Resource` (`k`) in line 38. This is provided as an argument to the `Source` (line 45) which, in turn, provides it to each customer it creates and activates (line 14).

The actions involving the `counter` in the customer’s PEM are:

- the `yield request` statement in line 25. If the server is free then the customer can start service immediately and the code moves on to line 26. If the server is busy, the customer is automatically queued by the Resource. When it eventually comes available the PEM moves on to line 26.
- the `yield hold` statement in line 28 where the operation of the service counter is modelled. Here the service time is a fixed `timeInBank`. During this period the customer is being served.
- the `yield release` statement in line 29. The current customer completes service and the service counter becomes available for any remaining customers in the queue.

Observe that the service counter is used with the pattern (`yield request..`; `yield hold..`; `yield release..`).

To show the effect of the service counter on the activities of the customers, I have added line 22 to record when the customer arrived and line 26 to record the time between arrival in the bank and starting service. Line 26 is after the `yield request` command and will be reached only when the request is satisfied. It is before the `yield hold` that corresponds to the start of service. The variable `wait` will record how long the customer waited and will be 0 if he received service at once. This technique of saving the arrival time in a variable is common. So the `print` statement also prints out how long the customer waited in the bank before starting service.

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    """ bank07: One Counter,random arrivals """
    from SimPy.Simulation import *
    from random import expovariate, seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly """

        def generate(self,number,meanTBA,resource):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(timeInBank=12.0,
                                   res=resource))
                t = expovariate(1.0/meanTBA)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, is served and  leaves """

        def visit(self,timeInBank=0,res=None):
            arrive = now()       # arrival time
            print "%8.3f %s: Here I am     "%(now(),self.name)

            yield request,self,res
            wait = now()-arrive  # waiting time
            print "%8.3f %s: Waited %6.3f"%(now(),self.name,wait)
            yield hold,self,timeInBank
            yield release,self,res

            print "%8.3f %s: Finished      "%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0  # minutes
    ARRint = 10.0    # mean, minutes
    k = Resource(name="Counter",unitName="Clerk")

    ## Model/Experiment ------------------------------
    seed(99999)
    initialize()
    s = Source('Source')
    activate(s,s.generate(number=maxNumber,
                          meanTBA=ARRint, resource=k),at=0.0)
    simulate(until=maxTime)

Examining the trace we see that the first two customers get instant service but the others have to wait. We still only have five customers (line 35) so we cannot draw general conclusions.

       0.000 Customer00: Here I am
       0.000 Customer00: Waited  0.000
      12.000 Customer00: Finished
      21.162 Customer01: Here I am
      21.162 Customer01: Waited  0.000
      32.897 Customer02: Here I am
      33.162 Customer01: Finished
      33.162 Customer02: Waited  0.265
      33.379 Customer03: Here I am
      36.398 Customer04: Here I am
      45.162 Customer02: Finished
      45.162 Customer03: Waited 11.783
      57.162 Customer03: Finished
      57.162 Customer04: Waited 20.764
      69.162 Customer04: Finished

### A server with a random service time

This is a simple change to the model in that we retain the single service counter but make the customer service time a random variable. As is traditional in the study of simple queues we first assume an exponential service time and set the mean to `timeInBank`.

The service time random variable, `tib`, is generated in line 26 and used in line 27. The argument to be used in the call of `expovariate` is not the mean of the distribution, `timeInBank`, but is the rate `1/timeInBank`.

We have also collected together a number of constants by defining a number of appropriate variables and giving them values. These are in lines 31 to 42.

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    """ bank08: A counter with a random service time """
    from SimPy.Simulation import *
    from random import expovariate, seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly """

        def generate(self,number,meanTBA,resource):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(b=resource))
                t = expovariate(1.0/meanTBA)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, is served and leaves """

        def visit(self,b):
            arrive = now()
            print "%8.4f %s: Here I am     "%(now(),self.name)
            yield request,self,b
            wait = now()-arrive
            print "%8.4f %s: Waited %6.3f"%(now(),self.name,wait)
            tib = expovariate(1.0/timeInBank)
            yield hold,self,tib
            yield release,self,b
            print "%8.4f %s: Finished      "%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0 # minutes
    timeInBank=12.0 # mean, minutes
    ARRint = 10.0   # mean, minutes
    theseed= 12345

    ## Model/Experiment ------------------------------

    seed(theseed)
    k = Resource(name="Counter",unitName="Clerk")

    initialize()
    s = Source('Source')
    activate(s,s.generate(number=maxNumber,meanTBA=ARRint,
                          resource=k),at=0.0)
    simulate(until=maxTime)

And the output:

      0.0000 Customer00: Here I am
      0.0000 Customer00: Waited  0.000
      8.7558 Customer01: Here I am
     10.6770 Customer02: Here I am
     22.7622 Customer03: Here I am
     32.7477 Customer04: Here I am
     55.0607 Customer00: Finished
     55.0607 Customer01: Waited 46.305
     61.8905 Customer01: Finished
     61.8905 Customer02: Waited 51.213
     83.7556 Customer02: Finished
     83.7556 Customer03: Waited 60.993
    108.7794 Customer03: Finished
    108.7794 Customer04: Waited 76.032
    118.8254 Customer04: Finished

This model with random arrivals and exponential service times is an example of an M/M/1 queue and could rather easily be solved analytically to calculate the steady-state mean waiting time and other operating characteristics. (But not so easily solved for its transient behavior.)

## Several Service Counters

When we introduce several counters we must decide on a queue discipline. Are customers going to make one queue or are they going to form separate queues in front of each counter? Then there are complications - will they be allowed to switch lines (jockey)? We first consider a single queue with several counters and later consider separate isolated queues. We will not look at jockeying.

### Several Counters but a Single Queue

Here we model a bank whos customers arrive randomly and are to be served at a group of counters, taking a random time for service, where we assume that waiting customers form a single first-in first-out queue.

The only difference between this model and the single-server model is in line 42. We have provided two counters by increasing the capacity of the `counter` resource to 2. These units of the resource correspond to the two counters. Because both clerks cannot be called `Karen`, we have used a general name of `Clerk`.

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    """ bank09: Several Counters but a Single Queue """
    from SimPy.Simulation import *
    from random import expovariate, seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly """

        def generate(self,number,meanTBA,resource):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(b=resource))
                t = expovariate(1.0/meanTBA)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, is served and leaves """

        def visit(self,b):
            arrive = now()
            print "%8.4f %s: Here I am     "%(now(),self.name)
            yield request,self,b
            wait = now()-arrive
            print "%8.4f %s: Waited %6.3f"%(now(),self.name,wait)
            tib = expovariate(1.0/timeInBank)
            yield hold,self,tib
            yield release,self,b
            print "%8.4f %s: Finished      "%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0 # minutes
    timeInBank = 12.0 # mean, minutes
    ARRint = 10.0   # mean, minutes
    theseed = 12345

    ## Model/Experiment ------------------------------

    seed(theseed)
    k = Resource(capacity=2,name="Counter",unitName="Clerk")

    initialize()
    s = Source('Source')
    activate(s, s.generate(number=maxNumber,meanTBA=ARRint,
                             resource=k),at=0.0)
    simulate(until=maxTime)

The waiting times in this model are much shorter than those for the single service counter. For example, the waiting time for `Customer02` has been reduced from `51.213` to `12.581` minutes. Again we have too few customers processed to draw general conclusions.

      0.0000 Customer00: Here I am
      0.0000 Customer00: Waited  0.000
      8.7558 Customer01: Here I am
      8.7558 Customer01: Waited  0.000
     10.6770 Customer02: Here I am
     20.6626 Customer03: Here I am
     23.2580 Customer01: Finished
     23.2580 Customer02: Waited 12.581
     30.0878 Customer02: Finished
     30.0878 Customer03: Waited  9.425
     37.0790 Customer04: Here I am
     51.9528 Customer03: Finished
     51.9528 Customer04: Waited 14.874
     55.0607 Customer00: Finished
     61.9988 Customer04: Finished

### Several Counters with individual queues

Each counter is now assumed to have its own queue. The programming is more complicated because the customer has to decide which queue to join. The obvious technique is to make each counter a separate resource and it is useful to make a list of resource objects (line 56).

In practice, a customer will join the shortest queue. So we define the Python function, `NoInSystem(R)` (lines 17-19) which returns the sum of the number waiting and the number being served for a particular counter, `R`. This function is used in line 28 to list the numbers at each counter. It is then easy to find which counter the arriving customer should join. We have also modified the trace printout, line 29 to display the state of the system when the customer arrives. We choose the shortest queue in lines 30-32 (the variable `choice`).

The rest of the program is the same as before.

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    """ bank10: Several Counters with individual queues"""
    from SimPy.Simulation import *
    from random import expovariate,seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly"""

        def generate(self,number,interval,counters):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(counters))
                t = expovariate(1.0/interval)
                yield hold,self,t

    def NoInSystem(R):
        """ Total number of customers in the resource R"""
        return (len(R.waitQ)+len(R.activeQ))

    class Customer(Process):
        """ Customer arrives, chooses the shortest queue
            is served and leaves
        """

        def visit(self,counters):
            arrive = now()
            Qlength = [NoInSystem(counters[i]) for i in range(Nc)]
            print "%7.4f %s: Here I am. %s"%(now(),self.name,Qlength)
            for i in range(Nc):
                if Qlength[i] == 0 or Qlength[i] == min(Qlength):
                    choice = i  # the chosen queue number
                    break

            yield request,self,counters[choice]
            wait = now()-arrive
            print "%7.4f %s: Waited %6.3f"%(now(),self.name,wait)
            tib = expovariate(1.0/timeInBank)
            yield hold,self,tib
            yield release,self,counters[choice]

            print "%7.4f %s: Finished"%(now(),self.name)

    ## Experiment data -------------------------

    maxNumber = 5
    maxTime = 400.0 # minutes
    timeInBank = 12.0 # mean, minutes
    ARRint = 10.0   # mean, minutes
    Nc = 2          # number of counters
    theseed = 12345

    ## Model/Experiment ------------------------------

    seed(theseed)
    kk = [Resource(name="Clerk0"),Resource(name="Clerk1")]
    initialize()
    s = Source('Source')
    activate(s,s.generate(number=maxNumber,interval=ARRint,
                          counters=kk),at=0.0)
    simulate(until=maxTime)

The results show how the customers choose the counter with the smallest number. Unlucky `Customer02` who joins the wrong queue has to wait until `Customer00` finishes at time `55.067`. There are, however, too few arrivals in these runs, limited as they are to five customers, to draw any general conclusions about the relative efficiencies of the two systems.

     0.0000 Customer00: Here I am. [0, 0]
     0.0000 Customer00: Waited  0.000
     8.7558 Customer01: Here I am. [1, 0]
     8.7558 Customer01: Waited  0.000
    10.6770 Customer02: Here I am. [1, 1]
    20.6626 Customer03: Here I am. [2, 1]
    23.2580 Customer01: Finished
    23.2580 Customer03: Waited  2.595
    30.0878 Customer03: Finished
    37.0790 Customer04: Here I am. [2, 0]
    37.0790 Customer04: Waited  0.000
    55.0607 Customer00: Finished
    55.0607 Customer02: Waited 44.384
    62.1029 Customer04: Finished
    65.1067 Customer02: Finished

## Monitors and Gathering Statistics

The traces of output that have been displayed so far are valuable for checking that the simulation is operating correctly but would become too much if we simulate a whole day. We do need to get results from our simulation to answer the original questions. What, then, is the best way to summarize the results?

One way is to analyze the traces elsewhere, piping the trace output, or a modified version of it, into a real statistical program such as R for statistical analysis, or into a file for later examination by a spreadsheet. We do not have space to examine this thoroughly here. Another way of presenting the results is to provide graphical output.

SimPy offers an easy way to gather a few simple statistics such as averages: the `Monitor` and `Tally` classes. The `Monitor` records the values of chosen variables as time series. (but see the comments in Final Remarks).

### The Bank with a Monitor

We now demonstrate a `Monitor` that records the average waiting times for our customers. We return to the system with random arrivals, random service times and a single queue and remove the old trace statements. In practice, we would make the printouts controlled by a variable, say, `TRACE` which is set in the experimental data (or read in as a program option - but that is a different story). This would aid in debugging and would not complicate the data analysis. We will run the simulations for many more arrivals.

A Monitor, `wM`, is created in line 42. It `observes` the waiting time mentioned in line 24. We run `maxNumber=50` customers (in the call of `generate` in line 45) and have increased `maxTime` to `1000` minutes.

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    """ bank11: The bank with a Monitor"""
    from SimPy.Simulation import *
    from random import expovariate,seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly"""

        def generate(self,number,interval,resource):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(b=resource))
                t = expovariate(1.0/interval)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, is served and leaves """

        def visit(self,b):
            arrive = now()
            yield request,self,b
            wait = now()-arrive
            wM.observe(wait)
            tib = expovariate(1.0/timeInBank)
            yield hold,self,tib
            yield release,self,b

    ## Experiment data -------------------------

    maxNumber = 50
    maxTime = 1000.0 # minutes
    timeInBank = 12.0  # mean, minutes
    ARRint = 10.0    # mean, minutes
    Nc = 2           # number of counters
    theseed = 12345

    ## Model/Experiment   ----------------------

    seed(theseed)
    k = Resource(capacity=Nc,name="Clerk")
    wM = Monitor()
    initialize()
    s = Source('Source')
    activate(s,s.generate(number=maxNumber,interval=ARRint,
                          resource=k),at=0.0)
    simulate(until=maxTime)

    ## Result  ----------------------------------

    result = wM.count(),wM.mean()
    print "Average wait for %3d completions was %5.3f minutes."% result

The average waiting time for 50 customers in this 2-counter system is more reliable (i.e., less subject to random simulation effects) than the times we measured before but it is still not sufficiently reliable for real-world decisions. We should also replicate the runs using different random number seeds. The result of this run is:

    Average wait for  50 completions was 2.466 minutes.

### Multiple runs

To get a number of independent measurements we must replicate the runs using different random number seeds. Each replication must be independent of previous ones so the Monitor and Resources must be redefined for each run. We can no longer allow them to be global objects as we have before.

We will define a function, `model` with a parameter `runSeed` so that the random number seed can be different for different runs (lines 40-50). The contents of the function are the same as the `Model/Experiment` section in the previous program except for one vital change.

This is required since the Monitor, `wM`, is defined inside the `model` function (line 43). A customer can no longer refer to it. In the spirit of quality computer programming we will pass `wM` as a function argument. Unfortunately we have to do this in two steps, first to the `Source` (line 48) and then from the `Source` to the `Customer` (line 13).

`model()` is run for four different random-number seeds to get a set of replications (lines 54-57).

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    """ bank12: Multiple runs of the bank with a Monitor"""
    from SimPy.Simulation import *
    from random import expovariate,seed

    ## Model components ------------------------

    class Source(Process):
        """ Source generates customers randomly"""

        def generate(self,number,interval,resource,mon):
            for i in range(number):
                c = Customer(name = "Customer%02d"%(i,))
                activate(c,c.visit(b=resource,M=mon))
                t = expovariate(1.0/interval)
                yield hold,self,t

    class Customer(Process):
        """ Customer arrives, is served and leaves """

        def visit(self,b,M):
            arrive = now()
            yield request,self,b
            wait = now()-arrive
            M.observe(wait)
            tib = expovariate(1.0/timeInBank)
            yield hold,self,tib
            yield release,self,b

    ## Experiment data -------------------------

    maxNumber = 50
    maxTime = 2000.0  # minutes
    timeInBank = 12.0   # mean, minutes
    ARRint = 10.0     # mean, minutes
    Nc = 2            # number of counters
    theSeed = 393939

    ## Model  ----------------------------------

    def model(runSeed=theSeed):
        seed(runSeed)
        k = Resource(capacity=Nc,name="Clerk")
        wM = Monitor()

        initialize()
        s = Source('Source')
        activate(s,s.generate(number=maxNumber,interval=ARRint,
                              resource=k,mon=wM),at=0.0)
        simulate(until=maxTime)
        return (wM.count(),wM.mean())

    ## Experiment/Result  ----------------------------------

    theseeds = [393939,31555999,777999555,319999771]
    for Sd in theseeds:
        result = model(Sd)
        print "Average wait for %3d completions was %6.2f minutes."% result

The results show some variation. Remember, though, that the system is still only operating for 50 customers so the system may not be in steady-state.

    Average wait for  50 completions was   2.75 minutes.
    Average wait for  50 completions was   6.01 minutes.
    Average wait for  50 completions was   5.53 minutes.
    Average wait for  50 completions was   3.76 minutes.

## Final Remarks

This introduction is too long and the examples are getting longer. There is much more to say about simulation with SimPy but no space. I finish with a list of topics for further study:

- GUI input. Graphical input of simulation parameters could be an advantage in some cases. SimPy allows this and programs using these facilities have been developed (see, for example, program `MM1.py` in the examples in the SimPy distribution)
- Graphical Output. Similarly, graphical output of results can also be of value, not least in debugging simulation programs and checking for steady-state conditions. SimPlot is useful here.
- Statistical Output. The `Monitor` class is useful in presenting results but more powerful methods of analysis are often needed. One solution is to output a trace and read that into a large-scale statistical system such as R.
- Priorities and Reneging in queues. SimPy allows processes to request units of resources under a priority queue discipline (preemptive or not). It also allows processes to renege from a queue.
- Other forms of Resource Facilities. SimPy has two other resource structures: `Levels` to hold bulk commodities, and `Stores` to contain an inventory of different object types.
- Advanced synchronization/scheduling commands. SimPy allows process synchronization by events and signals.

## Acknowledgements

I thank Klaus Muller, Bob Helmbold, Mukhlis Matti and other developers and users of SimPy for improving this document by sending their comments. I would be grateful for further suggestions or corrections. Please send them to: vignaux at users.sourceforge.net.

## References

- Python website: http://www.Python.org
- SimPy website: http://sourceforge.net/projects/simpy

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