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## Castor Support

Introduction
Documentation
Reporting Bugs and Bug Tracking
Commercial Support

## Introduction

Castor is an open-source product. This means that the source code is available at no charge and may be obtained using SVN or may be downloaded via the Codehaus distribution server.

Since castor is freely available, including the source code, there is no guaranteed level of support available. The online documentation is the best place to start. If you have trouble or have more advanced questions not available in the online documentation, then please consider subscribing to one of the various available mailing lists. In general, the lists are the best place to ask questions about the product.

We moved to The Codehaus in January 2005, and we greatly benefit from the infrastructure available at this site. Due to this, we are in a position to offer you additional communication channels:

- | Join us on the #castor IRC channel at irc.codehaus.org, where you'll mainly be able to talk to committers and fellow users/developers exchanging ideas and bouncing problems off each other. For those of you behind firewalls, please use the HTTP IRC deamon available at <url>http://irc.codehaus.org</url>.

Please note, though, that for problems of any kind, you should still use one of the mailing list as your preferred way of communicating to us, as this enables other users to browse through old email at one of the available mailing list archives.

## Documentation

The online documentation is available throughout the website. To get started simply click on the appropriate sections listed in the menu bar located to the left side of this page.

If you can't find something in the documentation, try looking through the examples (as shipped as part of the source distribution).

There are also numerous presentations and articles available about Castor to help get you started.

## Reporting Bugs and Bug Tracking

If you find a bug, please file a report at Codehaus' issue management system (JIRA), available at <url>http://jira.codehaus.org/browse/CASTOR</url>

Before submitting bugs or asking for features to be added/implemented, please read the Bugzilla Etiguette and Bug Writing Guidelines from Mozilla.org. as a general introduction to submitting such requests.

## Commercial Support

Commercial support is not provided through this project at this time. Having said that, please note that there are a growing number of third party individuals/companies providing such support, as detailed here.

<notice> Copyright © 1999-2005 ExoLab Group, Intalio Inc., and Contributors. All rights reserved. </notice>
<notice> Java, EJB, JDBC, JNDI, JTA, Sun, Sun Microsystems are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and in other countries. XML, XML Schema, XSLT and related standards are trademarks or registered trademarks of MIT, INRIA, Keio or others, and a product of the World Wide Web Consortium. All other product names mentioned herein are trademarks of their respective owners. </notice>