3DM 2 Online Help

Before Contacting Customer Support
Three screens in 3DM 2 provide controller version and status information that can be helpful when contacting 3ware Customer Support with questions or for troubleshooting: Controller Summary, Unit Details, and Unit Information.
You can copy and paste the information from these screens into an email using the system clipboard. When each page is displayed on the screen, highlight it using your mouse, press Ctrl-C to copy it to the clipboard, and then Ctrl-V to paste it into an e-mail.
You may also want to take a snapshot of these pages so that you can respond to questions about your system configuration to the Customer Support representative.

www.3ware.com
1-408-542-8800
1-800-840-6055

Copyright AMCC 2004-2006
To contact Support, log in at https://www.3ware.com