3DM 2 Online Help

Downloading an Error Log
You can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting.
To download the error log

1 | In 3DM, choose Information > Controller Details from the menu bar.

2 | Make sure the correct controller is displayed in the Select Controller field in the menu bar.

3 | On the Controller Details page, click the Download Error Log link.

4 | When the Save or Open dialog box appears, navigate to where you want to save the log and click OK.

Related Topics
  Viewing Alarms, Errors, and Other Events
  Viewing SMART Data About a Drive

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