\documentclass[12pt]{article} 
 \textheight10cm \textwidth11cm \parindent0mm \parskip 1ex plus2ex minus0.8ex
\begin{document}
He said:
\begin{quote}
  `my answer is: No!'
\end{quote}
and left the room.

Here is some advice to remember when you are using \LaTeX:
\begin{quotation}
 Environments for making quotations can be used for other things as well.
 \par
 Many problems can be solved by novel applications of existing environments.
\end{quotation}
\end{document}
