$(cpicName) Help - Tech Support
-->
Troubleshooting If you encounter problems using , you can find answers to common questions in our Technical Support faq. We highly recommend reading the faq page before continuing, as it will answer most questions without tying up your phone line or requiring a trip online.

Click here to view the technical support faqs.

If the Technical Support faq does not solve your problem or answer your questions, try our online support system at . The online support system will help you quickly troubleshoot in any easy to use question-and-answer format.

Getting Further Technical Support Technical support is available to registered users via the web, email, fax, and phone. If you encounter problems with this software, we'd like to help you resolve those problems and ensure your software is working properly.

The best way to have your questions answered is via the web. Our online technical support site is available to you 24 hours a day, 7 days a week. Visit our online support site at .

When you contact technical support, be prepared to provide the information below.

Program Name: Version: build Registration information: User Name: User Phone Number:

Support via E-Mail
If you have specific questions which cannot be answered on our website, we recommend contacting us via e-mail. We try to answer e-mail support requests within 1 business day. When sending your support request to us, be sure to include the information above and a specific description of the problem you are having.
E-Mail Support (WWW):

Support via Fax
The technical support fax line is . Faxes are usually responded to in less than two business days. When sending your support request to us, be sure to include the information above and a and a specific description of the problem you are having.

Support via Telephone
The technical support phone number is Telephone support is available from . Please be near your computer when you call.