# Inbound Email

Use this option to create mail accounts to monitor and manage emails that your organization receives. You must configure the Scheduler to automatically poll inbound email inboxes.

This page displays the following information:

- Case Macro. Set a macro to link an email with a specific case number. When users send an email from the detail page of a case, the case number appears as the subject line of the email. To customize the subject line, you can replace "CASE" with any text of your choice.
- Save Raw Source. To preserve the raw email source in the database without stripping any of the specified tags, select Yes for the Save Raw Source option.
- Number of Auto Responses. Enter the number of auto-responses to send to a specific email address within a period of 24 hours.
- A list of existing mail accounts for inbound email.
  - To view the details of a mail account, click its name in the list.
  - To delete a mail account, on the Detail page, click Delete.
  - To delete multiple mail accounts from the list and click Delete.
- A Shortcuts menu that displays the following options:
  - All Mail Accounts. Click this option to navigate back to the Inbound Email home page from a mail account's detail page.
  - Monitor New Mail Account. Click this option to create a new mail account. To manage an email campaign, you must create a new mailbox for bounce handling.
  - Schedulers. Click this option to view scheduled jobs.