Chapter 16. Common user complaints
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## Chapter 16. Common user complaints

This chapter will give answers that come in handy for common things users (not) want to have when working with moregroupware.

## Session timeout

If you leave your computer for a while logged in into moregroupware you can "loose the connection" and you must do a new login. This is caused by the session becoming too old. To get rid of the session timeout problem you can open `php.ini` in a text editor and search for:

          session.gc_maxlifetime = 1440

The default setting is set to 1440 seconds for the timeout (automatically removing of the stored session after 24 minutes).

If you increase the value, save the changed file and restart the web server the problem shall be solved or at least reduced.

| Note

This has (of course) a drawback: the longer the session "lives" without user activity, the greater the danger of intrusion is. If you leave your computer unattended, and some other person can use your login, this may cause trouble. Keep this in mind when changing this setting (or educate your users to always log out when leaving the computer). This mostly applies to "untrusted environments", of course.

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