# Managing Inboxes

You add, delete?? manage any number of voicemail inboxes on this page.

## What do you want to do?

Add an inbox

Delete an inbox

Change a PIN for an inbox

Associate an inbox with a group

### Add an inbox???

****You don't actually add inboxes here, so perhaps this should describe how to navigate back to the Config Server/List All Users, choose the user and click on their ID, then on the general tab check the check box???

To add a new inbox:

1. Click the Manage Inboxes link in the left column.

2. Click Add New Inbox.

3. Enter the SIP address of the new voicemail inbox.

4. Select an inbox owner group with which to associate the new inbox.
   Reminder: You establish inbox owner privileges by associating the inbox owner with a group.

5. Select to use the default VXML script, or browse to a custom VXML script file.

6. Enter the SIP credential information for the new inbox.
   Reminder: You must have at least one credential for the default realm.

6. Click Add Inbox.

Other options

### Delete an inbox

****You don't actually delete inboxes here, so perhaps this should describe how to navigate back to the Config Server/List All Users, choose the user and click on their ID, then on the general tab clear the check box???

To delete an inbox, just click in the Delete column of the inbox you want to remove. Reminder: Deleting an inbox removes it from the system!

Other options

### Change a PIN for an inbox

To change a PIN for an inbox:

1. Click the Manage Inboxes link in the left column.

2. Click in the Edit column of the inbox you want.

3. Clear the PIN boxes.

4. Enter and confirm the new PIN.

5. Click Save.

Other options

### Associate an inbox with an inbox group

To associate an inbox with a group:

1. Click the Manage Inboxes link in the left column.

2. Click in the Edit column of the inbox you want.

3. Choose the group you want to associate from the Inbox Group drop-down list.

4. Click Save.
   Reminder: You establish inbox owner privileges by associating the inbox owner with a group.

Other options